Last updated: September 2026
Johnny's Junk Hauling ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect information you provide through our website, forms, chat, and other contact channels. By contacting us or submitting a request, you agree to the practices described here.
Information We Collect
When you request an estimate or contact us, we may collect your name, mobile phone number, email address, ZIP code, the service you're interested in, a brief description of what you need removed, and any photos you choose to upload. We also collect standard technical information such as your device type and the pages you visit.
How We Use Your Information
- To respond to your estimate request and follow up about your job.
- To schedule estimates or consultations and send related reminders.
- To provide customer service and answer questions.
- To send follow-up messages if you haven't yet converted, where permitted.
- To send review requests after a completed job, where appropriate.
Text Messages (SMS) and Consent
By providing your mobile phone number and checking the consent box on our forms, you expressly agree to receive recurring SMS text messages and calls from Johnny's Junk Hauling (and our messaging providers) at the number you provided. These messages may relate to your estimate request, scheduling, follow-up, job status, and review requests.
- Consent is not a condition of purchase. You are not required to provide your mobile number or consent to receive texts in order to request an estimate or use our services.
- Message frequency varies and depends on your interaction with us.
- Message and data rates may apply. Check with your carrier for details.
- Opt out at any time by replying STOP to any message. You may also reply HELP for help, or contact us using the details below.
We will not sell or rent your mobile information, and we will not share it for marketing by third parties.
Sharing Your Information
We do not sell your personal information. We may share it with service providers who help us operate our business (such as CRM, messaging, and scheduling tools) under appropriate agreements, or when required by law.
Photos
Any photos you upload are used only to help us understand and quote your job. Please do not upload images containing sensitive personal information.
Your Choices
You may opt out of communications at any time by replying STOP to text messages, using the unsubscribe link in emails, or contacting us directly. You may also request access to, correction of, or deletion of your personal information.
Contact
Questions about this policy? Contact us at johnnysjunkremoval50@gmail.com or (352) 632-5493.